Customs Executive

Recruitmound is excited to announce an exceptional opportunity for an experienced Customer Service Operator to join a fashion logistics business in Essex. With a roster of reputable, high-value clients, this is your chance to thrive in a fast-paced and rewarding environment.

You will play a crucial role in ensuring the highest level of customer satisfaction. Your responsibilities will include planning and monitoring daily deliveries, managing stock bookings and paperwork, maintaining relationships with third-party carriers, and understanding and managing Customs requirements (ETSF).

Salary

• Up to £28,000
• Overtime available
• Pension, Parking, Enhanced Mat/Pat leave and more.

Responsibilities:

• Plan and monitor daily deliveries efficiently and cost-effectively.
• Book stock in and prepare necessary paperwork.
• Maintain strong relationships and daily reporting with third-party carriers.
• Understand and manage Customs requirements and ETSF.
• Manage workload and prioritise tasks effectively.
• Communicate confidently with various stakeholders.
• Prepare comprehensive KPI reports.

Requirements:

• Customer Service experience within the logistics industry.
• Advanced Excel skills.
• Customs/ETSF experience.